Guide

The EU harmonised notice on the legal guarantee of conformity

Regulation (EU) 2025/1960 defines two instruments. The GARAN label is the voluntary one. This is the other: a notice that sellers must display at the point of sale, reminding consumers of rights they already have.

DuraTag does not generate this notice

Unlike the GARAN label, no element of the notice may be edited — there is nothing to generate. Use the official files, which the Commission publishes ready to print in all 24 EU languages. They are linked from our downloads page.

Two different guarantees

The legal guarantee of conformity and the commercial guarantee of durability are independent of each other. The notice and the label are designed to complement each other and cross-reference the differences, but they do very different jobs.

Harmonised noticeGARAN label
What it communicatesRights every consumer already has by lawAn extra promise a producer chooses to make
StatusMandatoryVoluntary
Responsible partyThe seller / traderThe producer
Minimum durationTwo years, possibly longer under national lawMore than two years
Editable fieldsNoneDuration, brand/trademark, model identifier
Minimum sizeA495 × 100 mm

What the notice has to do

Articles 5 and 6 of the Consumer Rights Directive require traders to remind consumers, before they are bound by a contract, that the legal guarantee of conformity exists. That reminder has to be prominent, and it has to use this harmonised notice. According to the regulation's recitals, the notice:

  • states the main elements of the guarantee, including its minimum duration of two years;
  • notes that national law may provide a longer duration;
  • reminds consumers of the remedies available if goods are not in conformity;
  • explains that sellers are liable to provide those remedies under certain conditions;
  • gives practical steps to take on receiving non-conforming goods;
  • points out that sellers and producers may additionally offer commercial guarantees, including a commercial guarantee of durability.

Design rules

Annex I of the regulation sets these out. They are simpler than the label's, because nothing is editable:

Editable elementsNone
Minimum sizeA4, and it may be printed at A3, A2 or A1
Online interfacesColour (RGB)
All other contractsColour (CMYK) or black and white
Reference coloursThe same four as the label — #003399, #FFED00, #000000, #FFFFFF
QR codeLeads to the language section on the legal guarantee of conformity on the Your Europe portal, and must be scannable in normal light with a standard mobile device

When it applies

The same date as the label: 27 September 2026. The regulation explained page covers the timeline and the directives behind it.

Offering a durability guarantee?

If you also offer a commercial guarantee of durability, the GARAN label is how you show it.

Read the GARAN guide